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Privacy Policy

Privacy Policy

Effective Date: 14/02/2026

At Power Team Electrics, we are committed to protecting your personal information and handling it responsibly in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your information.

1. Who We Are

Power Team Electrics is the data controller responsible for your personal information.

Contact Details:
Power Team Electrics
The Little House
Deadhearn Lane
Chalfont St Giles
HP8 4HG

Email: Contact@powerteamelectrics.co.uk
Phone: 07887 755068

2. Information We Collect

When you contact us, request a quotation, or book our services, we may collect:

  • Name

  • Property address

  • Email address

  • Telephone number

  • Details about the electrical work required

  • Payment details (where applicable)

  • Records of communications (calls, emails, messages)

We only collect information necessary to provide our services.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide quotations

  • Arrange and manage electrical services

  • Assign and coordinate qualified subcontract electricians

  • Issue invoices and process payments

  • Maintain customer records

  • Comply with legal and tax obligations

  • Resolve disputes or complaints

We do not sell, rent, or trade your personal data for marketing purposes.

4. Subcontractors & Third Parties

As part of delivering our services, we may share your information with:

  • Qualified subcontract electricians

  • Suppliers

  • Accountants or payment processors

  • Third-party trade platforms (if you contacted us through one)

Subcontractors and service providers only receive the information necessary to complete the work and are required to keep your data secure and confidential.

We may also disclose information if required to do so by law.

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Contract – where processing is necessary to provide the services you have requested

  • Legal obligation – to comply with tax, accounting, and regulatory requirements

  • Legitimate interests – to manage and operate our business efficiently

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy.

Financial and customer records may be retained for up to 6 years in line with HMRC requirements.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration.

Access to personal data is limited to those who need it for legitimate business purposes.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your data where it is no longer necessary

  • Object to or restrict processing in certain circumstances

  • Request data portability where applicable

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled improperly.

To exercise your rights, please contact us using the details above.

9. Cookies

Our website uses cookies to improve your browsing experience and understand how our website is used.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

Essential Cookies
Necessary for the website to function properly.

Analytics Cookies
Help us understand how visitors use our website so we can improve it. These are only used with your consent.

Marketing Cookies (if applicable)
Used to measure advertising performance or track visitors across websites. These are only used with your consent.

Managing Cookies

When you first visit our website, you will be asked to accept or reject non-essential cookies.

You can also control or delete cookies at any time through your browser settings. Disabling certain cookies may affect website functionality.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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